Service & technical support

For over 15 years, Color Laboratory MD Sp. z o.o. has provided technical and service support throughout the entire lifecycle of the machines purchased from us, as well as the inks of the Spanish manufacturer Kao Chimigraf.

Our knowledge and experience grow alongside the constant evolution of the printing equipment in our portfolio and through the regular training of our technicians. That is why the quality of our support and the competence of our specialists — in installation, training, operation and crisis troubleshooting — have become a hallmark of our company.

Our service covers:

• Warranty and post-warranty repairs (covering every type and model of plotter in our range)
• Printer installations and calibrations
• Ink changes and colour-profile creation
• Periodic inspections and maintenance

We treat every client individually. We offer competent advice over the phone, a fast response to every report and short travel times. We keep our own warehouse of spare parts — both original and alternative — which significantly shortens repair times, with guaranteed fast shipping at attractive prices.